You don’t have to be an expert in technology to use our service. All you need is to have a computer with a webcam, a microphone installed in your computer or an external one and a Skype account.
2. I do not want to have classes by Skype, can I have lessons face to face at my house or at a coffee shop?
If Skype lessons are not for you, do not worry. Just send an email to [email protected] telling us where you live and we will see if we have a suitable teacher in your city.
Please visit our booking guide to learn more about how to book a class
No problem. Just email us at [email protected] 24 hours before your class and you can reschedule it for another time. Please keep in mind that we need at least 24 hours to proceed. If you contact us less than 24 hours in advance, you will not be able to reschedule the class.
If you ask us for a refund after the first class from your pack of classes, yes! If you do not want to continue with Big Brian Languages after your second class has finished, you will need to send us an email at [email protected] and you will receive a 50% refund of the price you paid. Please keep in mind that you have to let us know 24 hours in advance of your next class to proceed with the refund. If you contact us less that 24 hours in advance, you will not receive a refund for that specific class.
You can buy as many classes as you want. Under the pricing section you can take a look at different packages that Big Brain Languages is offering.
If the teacher loses the connection or is experiencing some internet connectivity problems, Big Brain Languages offers you a full refund of that class or the possibility of rescheduling your class.
If you only have occasional problems with Internet, Big Brain Languages offers you the possibility to continue the lesson another day. However if you have a persistent problem with your connection we will not reschedule disrupted lessons.
All you need in order to start is to book your class via our website and login into your Skype account. Do not forget to add your tutor as a Skype contact.
You can book as many as your brain can take. Go to Book your Class to start booking classes with Big Brain Languages.
Of course there are! All our teachers speak another language and have years of experience in teaching their native tongue to foreigners.
Of course! Just email us at [email protected] 24 hours before your next class starts and you can reschedule for another time.
You can enjoy your classes at your leisure with Big Brain Languages within a year of making your payment.
Not at all! If you have bought a pack of classes and after the first class you don´t want to continue with our classes, you will receive a total refund.
We offer a range of courses which are priced differently. Visit our Pricing section for more information.
After 24 hours of selecting a course and making a payment, you can make a reservation to start your first class.
Nobody is perfect. We have a large group of wonderful teachers that would love to help you. You can either choose a teacher who fits into your schedule by checking their availability here. Or you can send us an email at [email protected] telling us the situation and will we link you up with another teacher that fits your preferences better.
Big Brain Languages encourages students to stick to one tutor for each course in order for a relationship to be formed. But if the teacher and the student have different schedules, our student can select another teacher who fits in better with their schedule.
Every class lasts 30 minutes.